1. IKEA Family Card (“IKEA Card”) is issued by, and is a property of, DFI Home Furnishings Taiwan Limited (“we”, “us”). IKEA Card is authorized to be used by the IKEA Card member (“member,” “cardholder,” “you,” “your”) only. The membership shall not be transferred, lent, or in any other way used by any third party. After agreeing to provide personal information, you may, at any time, in writing, by email, or in person, notify and request us to stop providing, disclosing, or transferring your personal information. We reserve the rights to cancel or refuse the issuing of the IKEA Card.
2. IKEA Family account, membership, and card
   To sign up for an IKEA Family account (“Account”), you must:
   • (a) be aged 18 years or over;
   • (b) have a current Taiwan address;
   • (c) have a verifiable mobile number; and
   • (d) have a verifiable email address.
3. As we strive to be environmentally conscious, we no longer issue physical cards—only digital cards. Previously issued physical cards can still be used but will not be replaced.
4. IKEA Cards are to be used within Taiwan (Republic of China, ROC) only. Your IKEA Family Card or IKEA Family membership details must be presented before a sales transaction is made at our stores or when attending events for cardholders. To be eligible for all relevant benefits and services of IKEA Card and us, you shall provide complete, accurate, and latest personal information upon application for membership. We may suspend or terminate your membership if there is any false or untrue registration. In the event of a breach of relevant ROC law, we will pursue it in accordance with the law. If you fail to provide complete, accurate, and latest personal information, or if you fail to inform us when and where such information changes, you may fail to become our member eligible for relevant member services, benefits, or latest information. If the information you provided is erroneous, we are not bound by this policy.
5. If our message delivery fails to be received due to incorrect or outdated membership information or other reasons not attributable to us, it is still considered that we have fulfilled our duty to notify our members. If there are changes in contact numbers or addresses, please log in to www.IKEA.com.tw/FAMILY at any time or visit our stores to have the information updated to ensure that you stay eligible to all relevant benefits.
6. You have agreed that we, as well as our affiliates, any company in partnership with us, their associated organizations, branches, parent company, subsidiaries, advertising agencies, promo agencies, any duly empowered investigative authority, or third parties handling related matters on our behalf (including but not limited to people and organizations with whom we have a cooperative, mandate, or other relationship), in the circumstance of the business needs and in accordance with Personal Data Protection Act, may collect, process, use, transfer, investigate, research, or analyze your personal information and purchase history, manage your membership information, or deliver related advertisement, product information, and customer notifications.
7. You have agreed that we and our third party marketing partners (“third party partners”) may use your personal information on relevant marketing such as but not limited to marketing activity information, product information, or new services. Upon the first marketing activity, we and our third party marketing partners will provide you a free-of-charge way to opt-out of such marketing. If you choose or wish to opt-out of marketing services, you can log in to www.IKEA.com.tw/FAMILY any time to make relevant changes, or visit our stores and contact our coworkers, and we or third party partners shall discontinue using your personal information for marketing.
8. This card contains your membership information. You shall on your own initiative exercise care in the custody and confidentiality of your information, and may not divulge or provide it for use by any third party. Any act undertaken by means of your username and password, as well as any act undertaken after logging in to the system under your account, will be deemed an act undertaken by the cardholder of said username, password, and account.
   If you discover or suspect that your username and password have been pirated or improperly used by a third party, you must immediately notify us, so we can implement appropriate measures in a timely fashion. The aforementioned measures do not express nor imply that we bear any liability for your damages or expenditures.
9. We shall not be liable for any direct or indirect loss or damage resulting from the use of the membership services provided by us, even if we have made clear cautions or suggested warnings.
10. Service suspension:
    We maintain the normal operation of our services using methods and technologies that are currently considered reasonable. However, we may suspend, discontinue, or terminate all or part of our services under the following circumstances:
    • The previously announced maintenance work, such as the relocation, replacement, upgrade, maintenance, or repair of software and/or hardware for our services;
    • The user violates government laws or the Terms and Conditions in any way;
    • The services are suspended or interrupted by a natural disaster or other force majeure.
    • The services are suspended or interrupted due to reasons not attributable to us.
    • Due to reasons not controllable by us, our information displayed was incorrect, falsified, tampered with, deleted, extracted, or caused the system to be interrupted or unable to function normally.
    • Other circumstances where we deem necessary to suspend or terminate IKEA Card services.
11. In accordance with the Personal Data Protection Act, cardholders may make the following requests to us:
    (1) To check or review your personal information.
    (2) To receive a photocopy of your personal information.
    (3) To supplement or revise your personal information.
12. We reserve the rights to interpret, amend, modify, and terminate IKEA Family Card and its related services. Specific regulations, adjustments, or any matters not specified shall be handled in accordance with announcements in IKEA Stores and on www.IKEA.com.tw
13. You have agreed to express intentions via electronic documents when using our services of IKEA Family Card, and you have agreed that we may provide communications about our services via electronic documents.
14. In this Terms of Use, if the “personal information” or “data” you provided include information or data of a third party (e.g., children), you certify that you have obtained the agreement of said third party (and their legal representatives) and that you have the legal rights to provide their information for our collection, processing, and use. In the event of violation of any applicable law, you will be responsible for your own legal liability, and we reserve the rights to cancel all services and request compensation.

I have read and accepted the IKEA Family Card Terms of Use. By applying for membership, I agree to the Terms and Conditions.